Simply choose your preferred locket, complete your purchase, and we'll mail you a keepsake collection kit with everything you need to safely send your materials. Once your keepsake arrives at our studio, we'll carefully preserve it within your chosen locket before returning it to you.

After your purchase, we'll send your keepsake collection kit. Once your materials arrive back at our studio, we'll begin creating your keepsake. When complete, your necklace and any remaining materials will be carefully packaged and returned to you.

Yes. Many customers purchase a Sweet Peeps Studio keepsake for a loved one. If you're giving it as a gift, we recommend purchasing a gift card or contacting us before ordering so we can help coordinate the process.

If your keepsake collection kit has not yet shipped, we'll do our best to accommodate changes. Once production has begun, changes may be limited. Please contact us as soon as possible if you need assistance.

Because every keepsake is created specifically for one family using the ashes, fur, or other cherished mementos you entrust to us, we are unable to accept returns or exchanges on completed keepsakes.

If your piece arrives damaged or you believe there is an issue with your order, please contact us within 7 days of delivery. We'll work with you to make it right whenever possible.

If you have any questions before placing your order, we're always happy to help. We encourage you to reach out so you can feel completely confident before beginning your keepsake journey.

We only require a very small amount of material to create your keepsake. Detailed instructions are included in your collection kit, so you'll know exactly how much to send.

Sweet Peeps Studio can preserve a variety of meaningful keepsakes, including a small amount of pet ashes, fur, sand from a favorite beach, soil from a beloved backyard, dried flowers, and other sentimental materials. If you're unsure whether your keepsake is suitable, simply reach out before ordering—we're happy to discuss your idea.

Your keepsake collection kit includes detailed instructions, a collection vial, and a prepaid return package (or adjust this if you're having customers purchase their own return postage). Simply follow the instructions, securely package your materials, and send them back to our studio.

Yes. Any unused material is carefully packaged and returned to you with your completed keepsake.

We understand the trust you're placing in us. Every order is handled individually from start to finish. Your keepsake remains carefully identified throughout the entire preservation process and is never combined with another family's materials.

Our lockets are crafted from high-quality gold-filled materials selected for their beauty, durability, and everyday wearability.

No. We carefully source high-quality lockets from trusted jewelry suppliers, then individually preserve your meaningful keepsake inside each one by hand in our Saratoga Springs, New York studio.

Yes. Gold-filled jewelry is designed for everyday wear. With proper care, your necklace can be enjoyed for many years.

To keep your necklace looking its best, avoid prolonged exposure to water, lotions, perfumes, and harsh chemicals. Store it in a dry place when not being worn and gently polish with a soft jewelry cloth as needed.

Yes. Every piece contains your own meaningful keepsake, making each necklace one of a kind.

Our current turnaround time is approximately 2-3 weeks after your keepsake arrives at our studio. Because every piece is completed individually, processing times may vary slightly throughout the year.

At this time, we only ship within the United States. We hope to expand international shipping in the future.

We recommend using a trackable shipping service when returning your keepsake collection kit. Your completed order will be shipped with tracking so you can follow its journey home.

Yes. We'll keep you informed as your order moves through each important stage, from receiving your keepsake to shipping your completed necklace.

We love hearing meaningful ideas. If you have a unique keepsake or special request, please contact us. If it's something we can safely preserve, we'd be honored to help bring your vision to life.

Absolutely. Sweet Peeps Studio celebrates every chapter of your story—not just remembrance. Many families choose to preserve fur from a first grooming, sand from a favorite beach adventure, or another meaningful keepsake while their beloved companion is still by their side.

Sweet Peeps Studio is based in Saratoga Springs, New York, where every keepsake is individually preserved by hand.

Yes. In Hunter's honor, a portion of every purchase helps support rescue and shelter organizations working to give more animals the love and belonging they deserve.